Unethical business practices like I have never seen before in an attempt to lock you in their contract forever. We have had the exact same experience as Julio F.'s review. If you're considering using this software, read up what The Bear Cave published about their auto renew shady business, do yourself a favor and look for more ethical competitors than this big sales scam named Zoominfo. Now we have a debt collector hired by Zoominfo threatening us with legal action in whatever US state (way outside of our company jurisdiction) and claim they will involve even claim that will involve the US Embassy in the matter. We are a company based in Europe, and the European Union considers this practice 'unfair contract terms' and such lock-in clauses cannot be enforced as they do in the US, but still Zoominfo keeps sending constant legal threats, and harasses our sales reps and calls the office all the time with more threats. Their reps harass you, calling five times a day to force the renew and threatening with legal action and debt collectors. We've tried to cancel our contract with a 45 days notice, but they claim it's not possible and we must renew another year because the notice is 60 days. However, Zoominfo's contract is shady and sneaks in a tiny auto-renew clause in the contract you won't hear from them again after you sign up until the moment your 'opt-out window' for the contract expires. The data for Europe is not even good we got almost no return on the expensive investment we made on the platform, so our sales team decided not to renew. Unethical business practices like I have never seen before in an attempt to lock you in their contract forever.įirst of all, their account executive sold us the 'full version' of Zoominfo only for us to realize that it was missing all European data and forced us to pay an additional US$ 7,000 for it.

Zoom info community edition